Organizational Risk Management – A Case Study in Companies that Have Won the Brazilian Quatity Award Prize
AbstractSupply chain optimization, company interdependency and the establishment of global operating networks have all made companies more susceptible to uncertainty and risk. Literature on the subject lacks analysis of how companies have implemented these systems and what the results have been. This paper describes the implementation of Enterprise Risk Management (ERM) in three Brazilian world-class companies and evaluates the hindrances and facilitating factors. It also considers the results achieved in performance and company culture. Finally, we propose a model associating the benefits of risk management to the level of organizational transformation.
BERNSTEIN, P. L. Against the Gods: The remarkable story of risk. John Wiley & Sons,1996.
CAVINATO, J. Supply Chain logistics risks: from de back room to the board room. International Journal of Physical Distribution & Log. Manag., 2004, vol 34, issue 5.
CHOPRA, S. e SODHI, M. Managing Risk To Avoid Supply-Chain Breakdown. MIT Sloan Management Review, FALL 2004, Vol.46 n° 1.
FIEGENBAUM, A. e THOMAS, H. Attitudes toward risk and the risk-return paradox: prospect theory explanations. Academy of Management Journal. Vol.31, n°1,1988.
FNQ. Fundacao Nacional da Qualidade. Critérios de Excelencia 2010. Available at http://www.fnq.org.br
GATES, S. e HEXTER, E. The Strategic Benefits of Managing Risk. MIT. Sloan Management Review. Vol 47, n°3, Spring, 2006.
GLOBAL RISK 2008. A Global Risk Network Report, 2008. Available at http://www.weforum.org
HARLAND, C. , BRENCHLEY, R. e WALKER, H. Risk in supply networks. Journal of Purchasing and Supply Management, 9, 2003
IBGC - Instituto Brasileiro de Governanca Corporativa. http://www.ibgc.org.br 2010.
JUTNER, U et al. Supply chain Risk Management: outlining an agenda for future research. International Journal of Logistics: Res. and Applications. Vol 6, n°4, 2003.
LIEBENBEG, A. e HOYT, R. The determinants of enterprise risk management. Risk Management and Insurance Review, 2003, Vol. 6, No. 1, 37-52
SKINNER, W. Manufacturing - missing link in corporate strategy. Harvard Business Review, May-June 1969
SLACK, N; LEWIS, M. Operations Strategy. Prentice Hall, 2002.
VENKATRAMAN, N. IT - Enable business transformation: from automation to business scope redefinition. Sloan Management Review, Winter, v.35, n.2, p.73-87, 1994.
YIN, R. Estudo de Caso - Planejamento e Métodos. Editora Bookman, 3a ed, 2005.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).