La gestión de la innovación en la industria de TI

Resumen

The extraordinary growth of the information technology (IT) industry has had innovation as a key element, motivating research on innovation management. The objective of this study is to organize and analyse the literature on innovation management in the IT industry. Through a systematic mapping study (SMS), 7259 studies were obtained of which 76 studies were selected and classified. This SMS made it possible to structure the knowledge developed in categories: research topics, types of research, contribution, research methods and bibliometric characteristics. The studies were mostly focused on the operations, organizational context, and support for innovation. In addition, a greater number of philosophical articles were found. Among the most used research methods were surveys, interviews, case studies, and literature reviews. Also, the frequency of published articles shows an increasing trend, especially in recent years. Finally, This SMS provides information on spaces that are still pending to be investigated or amplified.