Literature Review of the Measurement in the Innovation Management



Innovation management, measurement of innovation management, innovation, measurement, management, metrics, impact, systematic mapping, mapping, review


Organizations create innovation strategies to improve their productivity and the competitive advantage. In this sense, innovation management facilitates the realization of innovation. It is known that measurement is important in the management processes; however, there is no classification of the contributions in these subjects. Therefore, in this study we identify publications that involve measurement and analysis in the management of innovation. Our study used a systematic mapping of the literature and it shows that in recent years there has been an increase in research on measurement, however, there are few studies and only for certain industrial sectors, sizes of companies and countries. Hence, there is a little worked research space which can be more developed.


Download data is not yet available.

Author Biographies

Karin Ana Melendez, Pontificia Universidad Católica del Perú

PhD student at the Pontifical Catholic University of Peru - PUCP. MBA in Centrum-Católica, Informatic Engineer. Experience in companies in the consulting sector in IT services and software quality. Areas of interest are: Management of Services in Information Technology, Process Quality, Software Product Quality, Continuous Improvement, Project Management, Improvement of IT Processes and Software Development.

Abraham Dávila, Pontificia Universidad Católica del Perú

PhD student at the Pontifical Catholic University of Peru - PUCP, Master in Computer Science at the PUCP. Mechanical engineer. Ordinary teacher - Principal, full-time teacher at the Academic Department of Engineering - Computer Engineering Section.

Andrés Melgar, Pontificia Universidad Católica del Perú

Doctor of Engineering and Knowledge Management at the Federal University of Santa Catarina. Computer Engineer (Pontifical Catholic University of Peru)
Ordinary teacher - Principal, Parcial-time teacher at the Academic Department of Engineering - Computer Engineering Section. 


Adams, R., Bessant, J., & Phelps, R. (2006). Innovation management measurement: A review. International Journal of Management Reviews, 8(1), 21–47.

Alfaro-García, V. G., Gil-Lafuente, A. M., & Alfaro Calderón, G. G. (2017). A fuzzy methodology for innovation management measurement. Kybernetes, 46(1), 50–66.

Arzola, M., & Mejías, A. (2007). A conceptual model for innovative management in service sector companies. Revista Venezonala de Gerencia, 12(37), 80–98. Retrieved from

Bajenescu, T. (2017). The business value of innovation management. FAIMA Business & Management Journal, 5(2), 40–51. Retrieved from

Cohn, S. (2013). A Firm-Level Innovation Management Framework and Assessment Tool for Increasing Competitiveness. Technology Innovation Management Review, 3(10), 6–15.

CTN 166 - Actividades de investigación, desarrollo tecnológico e innovación (I+D+i). (2014). UNE 166002:2014. Retrieved May 24, 2018, from

Danilevicz, A. M. F., & Correa, C. H. (2017). Innovation management system based on performance drivers: a study applied to the Brazilian electric power sector. In Proceedings of the 2017 Industrial and Systems Engineering Conference (pp. 1894–1900). Retrieved from

Dereli, D. D. (2015). Innovation Management in Global Competition and Competitive Advantage. Procedia - Social and Behavioral Sciences, 195, 1365–1370.

Dickel, D. G., & Moura, G. L. de. (2016). Organizational performance evaluation in intangible criteria: a model based on knowledge management and innovation management. RAI Revista de Administração e Inovação, 13(3), 211–220.

Hervas, J., & Dalmau, J. (2006). How to measure IC in clusters: empirical evidence. Journal of Intellectual Capital, 7(3), 354–380.

Kitchenham, B., Mendes, E., & Travassos, G. H. (2007). A systematic review of cross-vs. within-company cost estimation studies. IEEE Transactions on Software Engineering, 33(5), 316–329.

Kitchenham, B., Pearl Brereton, O., Budgen, D., Turner, M., Bailey, J., & Linkman, S. (2009). Systematic literature reviews in software engineering - A systematic literature review. Information and Software Technology, 51(1), 7–15.

Lawson, B., & Samson, D. (2001). Developing innovation capability in organisations: a dynamic capabilities approach. International Journal of Innovation Management, 05(03), 377–400.

Mir, M., Casadesús, M., & Petnji, L. H. (2016). The impact of standardized innovation management systems on innovation capability and business performance: An empirical study. Journal of Engineering and Technology Management, 41(June), 26–44.

Moreira, É. T., & Stramar, A. R. (2015). Modelo holístico da gestão da inovação com ênfase na cooperação, flexibilidade e adaptação. Review of Administration and Innovation - RAI, 11(4), 193.

Murcia Rivera, C. (2012). Modelo de análisis para la evaluación de la innovación: Un enfoque multidimensional e interdisciplinar. Universidad Autónoma de Madrid. Retrieved from

Ndubisi, N. O., Capel, C. M., & Ndubisi, G. C. (2015). Innovation strategy and performance of international technology services ventures. Journal of Service Management, 26(4), 548–564.

OECD. (2005). Manual de Oslo - Guía para la recogida e interpretación de datos sobre innovación (3th ed.). Organización para la Cooperación y el Desarrollo Económicos (OCDE), Oficina de Estadística de las Comunidades Europeas. Retrieved from

Ortt, J. R., & Van der Duin, P. A. (2008). The evolution of innovation management towards contextual innovation. European Journal of Innovation Management, 11(4), 522–538.

Ošenieks, J., & Babauska, S. (2014). The relevance of innovation management as prerequisite for durable existence of small and medium enterprises. Procedia - Social and Behavioral Sciences, 110, 82–92.

Petersen, K., Feldt, R., Mujtaba, S., & Mattsson, M. (2008). Systematic mapping studies in software engineering. 12nd International Conference on Evaluation and Assessment in Software Engineering (EASE’ 08), 1--10. Retrieved from

Pinheiro, A., & Tigre, P. (2015). Proposta de investigação sobre o uso de software no suporte à inovação em serviços. Revista de Administração de Empresas, 55(5), 578–592.

Rahman, S. A., Taghizadeh, S. K., Ramayah, T., & Ahmad, N. H. (2015). Service innovation management practices in the telecommunications industry: what does cross country analysis reveal? SpringerPlus, 4(1), 810.

Salazar, M., Arzola, M., Pérez, E., Gerencia, R. V. De, & Zulia, U. (2010). Gestión de la innovación para las Pymis de ciudad Guayana. Revista Venezolana de Gerencia (RVG), 15(51), 446–461. Retrieved from

Sánchez, A., Lago, A., Ferràs, X., & Ribera, J. (2011). Innovation Management Practices, Strategic Adaptation, and Business Results: Evidence from the Electronics Industry. Journal of Technology Management & Innovation, 6(2), 14–39.

Santos, C. M. D. C., Pimenta, C. A. D. M., & Nobre, M. R. C. (2007). The PICO strategy for the research question construction and evidence search. Rev Latino-Am Enfermagem, 15(3), 2–5.

Saunila, M., & Ukko, J. (2012). A conceptual framework for the measurement of innovation capability and its effects. Baltic Journal of Management, 7(4), 355–375.

Sillanpää, E., & Junnonen, J. (2012). Factors affecting service innovations in FM service sector. Facilities, 30(11/12), 517–530.

Singh, S., & Markeset, T. (2008). Development of a framework for industrial service innovation management and coordination. Journal of Quality in Maintenance Engineering, 14(2), 177–193.

Song, W., Ming, X., Han, Y., Xu, Z., & Wu, Z. (2015). An integrative framework for innovation management of product–service system. International Journal of Production Research, 53(8), 2252–2268.

Sulayman, M., & Mendes, E. (2009). A systematic literature review of software process improvement in small and medium web companies. In International Conference on Advanced Software Engineering and Its Applications (pp. 1–8).

Taghizadeh, S. K., Jayaraman, K., Ismail, I., & Rahman, S. A. (2014). A study of service innovation management in the Malaysian Telecommunications Industry. Global Business and Organizational Excellence, 34(1), 67–77.

Tien, S. W., Chiu, C. C., Chung, Y. C., & Tsai, C. H. (2007). The impact of innovation management implementation on enterprise competitiveness among Taiwan’s high-tech manufacturers. International Journal of Technology Management, 40(1/2/3), 7.

UNESCO. (2018). Investigadores dedicados a investigación y desarrollo. Instituto de Estadística de la Organización de las Naciones Unidas para la Educación, la Ciencia y la Cultura. Retrieved from

Vitezić, N., & Vitezić, V. (2014). A conceptual model of linkage between innovation management and controlling in the sustainable environment. Journal of Applied Business Research (JABR), 31(1), 175.

Wong, S.-Y., & Chin, K.-S. (2007). Organizational innovation management: An organization-wide perspective. Industrial Management & Data Systems, 107(9), 1290–1315.



How to Cite

Melendez, K. A., Dávila, A., & Melgar, A. (2019). Literature Review of the Measurement in the Innovation Management. Journal of Technology Management & Innovation, 14(2), 81-87. Retrieved from




Most read articles by the same author(s)