Chinese Cultural Implications for ERP Implementation
Keywords:Chinese Cultural Implications, Societal Culture, Strategy, ERP
AbstractImplementation of an enterprise resource planning (ERP) system in a global environment can be fragmented due to the internal enterprise culture, which is representative of societal culture. In China, this is especially true due to the nationalistic culture of business. The way ERP systems are perceived, treated, and integrated within the business plays a critical role in the success or failure of the implementation. When a Western developed ERP system is implemented in a country where the culture differs greatly from that of the developer, implementation may require localization in order to be successful. In doing so, strategic benefits of ERP systems may be diminished. This research paper looks into the characteristics of Chinese localization by Western vendors and the implications to the Chinese enterprise. Keywords: ERP, Chinese Cultural Implications, Societal Culture, Strategy
AVISON, D., & Malaurent, J. (2007, October 5). Impact of cultural differences: A case study of ERP introduction in China. International Journal of Technology and Information Management, 27, pp. 368-374. Retrieved June 20, 2008, from Academic OneFile Database.
BAKI, B., Dereli, T, & Baykasoglu, A. (2004). An investigation on the readiness of Turkish companies for enterprise resource management. Journal of Manufacturing Technology Management, 15, pp. 50-56. Retrieved June 16, 2008, from Academic OneFile Database.
CIA World Factbook (2008).. Retrieved June 29, 2008, from http://encompass.library.cornell.edu/cgi-bin/checkIP.cgi?access=gateway_standard%26url=http://wwwxreferplus.com/letter_picker.jsp?vol=554
DENG, Q. (2005, September). Inside the Chinese ERP market. Retrieved June 24, 2008, from https://www.qad.com/Public/Documents/AMR-lnside_the_Chinese_ERP_Market.pdf
DUNN, C. L, Cherrington, J. O, & Hollander, A. S. (2005). Enterprise information systems: A pattern-based approach (3rd ed.). New York: McGraw-Hill Irwin.
Fjell International (2005). Chinese Business Culture. Retrieved June 28, 2008, from http://www.fjell.nl/ Chinese%20 Business%20Culture.pdf
FREDERICO, T.M. (2006, August 8). SAG AG in 2006: Driving corporate transformation.
GARGEYA, V. B., & Brady, C. (2005). Success and failure factors of adopting SAP in ERP system implementation. Business Process Management Journal, 11, pp. 501-516. Retrieved June 16, 2008, from Academic OneFile Database.
GOLDBERG, C. (2008, March 3). Cultural insights: Brain scans support surprising differences in perception between Westerners and Asians.The Boston Globe. Retrieved June 22, 2008, from http://www.boston.com/news/science/articles/2008/03/03/cultural_insights/
HARTUNG (2008). ERP in China. Retrieved June 29,2008, from http://www.hartung.com.cn/index.php?mod=specific & type=spec_erpinchina
HIATT, J. (1996-2008).The definition and history of change management. Retrieved June 28, 2008, from http://www.change-management.com/tutorial-definition-history.htm
HOFSTEDE, G. (1993, February). Cultural constraints in management theories. Academy of management executive, 7, pp. 81 -90. Retrieved June 26, 2008, from http://www.francescopignatti.com/eng/index.php?option=com_vfmItemid=37 & do=download & file=MM%
HUANG, Z., & Palvia, P.(2001). ERP implementation issues in advanced and developing countries. Business Process Management Journal, 7, pp. 276-284. Retrieved June 16, 2008, from Business OneFile Database.
JING, C. (2007, September 27). Domestic ERP software gets brand recognition. Retrieved June 29, 2008, from http://en.ce.cn/lnsight/200709/27/t20070927_13062673.shtml
KELLER, M. (1993). Collision: GM,Toyota,Volkswagen and the race to own the 21st century. New York: Doubleday
KOH, S. C, Simpson, M., Padmore, J., Dimitriadis, N., & Misopoulos, F. (2006). An exploratory study of enterprise resource planning adoption in Greek companies. Industrial Management and Data Systems Journal, 106, pp. 1033-1059. Retrieved June 16,2008, from www.emeraldinsight.com
MONK, E., & Wagner, B. (2009). Concepts in enterprise resource planning (3rd ed.). United States: Course Technology Cengage Learning.
On-Line Consultant Software (2008). Top ERP Vendors. Retrieved June 23, 2008, from http://www.olcsoft.com/top%20ERP%20vendors.htm
REDDING, S. G. (1992, 3rd Qtr).The spirit of Chinese capitalism. Journal of International Business Studies, 23, pp. 572-574. Retrieved June 29,2008, from http://www.jstor.org/pss/155097
TAN, A. (2007, January 17). Kingdee wants to conquer Asia. Retrieved June 24, 2008, from http://www.zdnetasia.com/news/software/ 0,39044164,61982581,00.htm
TechEncyclopedia (2008). Localization. Retrieved June 27,2008, from http://www.techweb.com/encyclopedia/defineterm.jhtml?term=localization
UTECHT, K. M., Hayes, R. B., & Okonkwo, PA. (2004). ERP and the competitive advantage: the ease of integrating information between corporate headquarters in the United States and factories in Mexico. Retrieved June 16, 2008, from Academic OneFile Database.
WAILGUM, T. (2008, April). ABC: An introduction to ERR Retrieved June 23, 2008, from http://www.cio.com/article/40323/ABC_An_lntroduction_to_ERP/2
WOO, H. S. (2007). Critical success factors for implementing ERP: the case of a Chinese electronics manufacturer. Journal of Manufacturing Technology Management, 18, Issue 4, pp. 431 -442. Retrieved June 16,2008, from Academic OneFile.
ZHOU-SIVUNEN, P. (2005). Organizational culture impact on ERP implementation in China. Swedish School of Economics and Business Administration. Retrieved June 22, 2008, from Academic OneFile Database.
How to Cite
Copyright (c) 2009 Journal of Technology Management & Innovation
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.