Teams in Small Technology-Based Firms: The Roles of Diversity and Conflict Management

  • Mauro Enrique Carozzo-Todaro Department of Mechanical and Industrial Engineering, State University of Maranhão
  • Luigi Stirpe Department of Business Administration, Carlos III University of Madrid
Keywords: teamwork, diversity, conflict management, technology-based firms, innovation.

Abstract

This paper explores the effect of diversity and conflict management on the relationship between teamwork and organizational outcomes of small technology-based firms. To study the relationship between those variables, a quantitative research was conducted. The results of the survey involving 107 small Brazilian high-tech firms show that diversity and conflict management positively moderate the relationship between teamwork and organizational outcomes. So that, at higher levels of diversity and conflict management, best organizational outcomes. At the same time, it has been verified that conflict management is important regardless the level of diversity within teams. This research sheds new light on the factors that should be considered to become teamwork more effective in this specific context.

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Published
2017-07-22
How to Cite
Carozzo-Todaro, M. E., & Stirpe, L. (2017). Teams in Small Technology-Based Firms: The Roles of Diversity and Conflict Management. Journal of Technology Management & Innovation, 12(2), 11-17. https://doi.org/10.4067/S0718-27242017000200002
Section
Research Articles