Social Networks and Knowledge Transfer in Technological Park Companies in Brazil


  • Rafael Avila Faraco University of South of Santa Catarina - UNISUL
  • Clarissa Mussi University of South of Santa Catarina - UNISUL
  • Maria Terezinha Angeloni University of South of Santa Catarina



knowledge transfer, digital social networks, technology park, innovation.


This paper aims to propose a framework for a digital social network designed to support the knowledge transfer for innovation among companies located in a Technology Park of Florianópolis, in the Brazilian state of Santa Catarina. From a methodological point of view, the study is characterized by a qualitative approach and it was developed in three phases: (1) definition of the assumptions, requirements, functionalities and strategies for use of the social network; (2) development of the prototype for the social network and; (3) focus group sessions. The research data were analyzed using content analysis techniques. As for the results, this paper identifies four main pillars for the conception of digital social networks in the context of the technology park: types of knowledge; transmitters and receivers of knowledge, context for knowledge transfer and the nature of the knowledge transfer.


Download data is not yet available.

Author Biographies

Rafael Avila Faraco, University of South of Santa Catarina - UNISUL

Computer Science College at UNISUL

Clarissa Mussi, University of South of Santa Catarina - UNISUL

Business Administration Graduate Program at UNISUL

Maria Terezinha Angeloni, University of South of Santa Catarina

Business Administration Graduate Program at UNISUL


Alavi, M., & Leidner, D. E. (2001). Review: knowledge management and knowledge management systems: conceptual foundations and research issues. MIS Quarterly, 25(1), 107–136. Retrieved from

Almirall, E., & Casadesus-Masanell, R. (2010). Open Versus Closed Innovation: A Model of Discovery and Divergence. The Academy Of Management Review (AMR), 35(1), 27-47. doi: 10.5465/AMR.2010.45577790

Bebensee, T., Helms, R., & Spruit, M. (2011). Exploring Web 2.0 applications as a means of bolstering up knowledge management. Electronic Journal of Knowledge Management, 9, 1-9. Retrieved from

Boehm, B.W. (1988). A spiral model of software development and enhancement. IEE computer, 61-72. doi: 10.1109/2.59

Breschi, S. (2000). The geography of innovation: a cross-sector analysis. Regional Studies, 34(3), 213-229. doi: 10.1080/00343400050015069

BröchneR, J., Rosander, S., & Waara, F. (2004). Cross-border post-acquisition knowledge transfer among construction consultants. Construction Management and Economics, 22, 421-427. doi: 10.1080/0144619042000240003

Castells, M. A. (2003). The Internet Galaxy: Reflections on the Internet, Business, and Society. New York: Oxford University Press, UK.

Comi, A., & Eppler, M. J. (2010). Challenges and solutions for knowledge sharing in inter organizational teams: first experimental results on the positive impact of visualization. In: Proccedings of 1-KNOW’ 10, 10th International Conference on Knowledge Management and Knowledge Technologies, Graz, Austria.

Cordey-Hayes, M., & Gilbert, M. (1996). Understanding the process of knowledge transfer to achieve successful technological innovation. Technovation, 16(16), 301- 312. doi: 10.1016/0166-4972(96)00012-0

Davenport, T. H., & Prusak, L. (1998). Working Knowledge: How Organizations Manage What They Know. Boston, MA: Harvard Business School Press.

Faraj, S., Jarvenpaa, S. L., & Majchrzak, A. (2011). Knowledge collaboration in online communities. Organization Science, 22(5), 1224–1239. Retrieved from

Gupta, A. K., & Govindarajan, V. (2000). Knowledge flows within multinational corporations. Strategic Management Journal, 21(4), 473–496. doi: 10,1002 / (SICI) 1097-0266 (200004) 21:4 <473 :: AID-SMJ84> 3.0.CO; 2-I

Hackney, R., Desouza, K., & Loebbecke, C. (2005). Cooperation or competition: knowledge sharing processes in inter-organizational networks. International Conference Knowledge Management, October, 2005, Westin Charlotte, NC, USA. Retrieved from

Haefliger, S., Monteiro, E., Foray, D., & von Krogh, G. (2011). Social software and strategy. Long Range Planning, 44, 297–316. doi: 10.1016/j.lrp.2011.08.001

Knudsen, M. P. (2007). The relative importance of interfirm relationships and knowledge transfer for new product development success. J. Prod. Innov. Manage., 24(2), 117-138. doi: 10.1111/j.1540-5885.2007.00238.x

Lahti, R. K. (2000). Knowledge transfer an management consulting: a look at “the firm”. Business Horizons, 3(3), 110-127. doi: 10.1016/S0007-6813 (00) 87389-9

Lalkaka, R. (2002). Technology business incubators to help build an innovation-based economy. Journal of Change Management, 3(2), 167-176. Available from Business Source Complete, EBSCOhost.

Lam, A. (1997). Embedded Firms, Embedded Knowledge: problems of collaboration and knowledge transfer in global cooperative ventures. Organization Studies, 18(6), 973-996. doi: 10.1177/017084069701800604

Lawson, B., Petersen, K. J., Cousins, P. D. & Handfield, R. B. (2009). Knowledge sharing in interorganizational product development teams: the effect of formal and informal socialization mechanisms. J Prod InnovManag, 26, 156-172. doi: 10.1111/j.1540-5885.2009.00343.x

Matin, H. Z., Alvani, S. M., Jandaghi, G. R., & Pashazadeh, Y. (2010). Designing and clarifying knowledge sharing model in administrative agencies to improve the performance. European Journal of Economics, Finance and Administrative Sciences, 22. Available from

Mcgrath, R. G., Tsai, MH.,Venkataraman, S., & MacMillan, IC. (1996). Innovation, competitive advantage and rent: a model and test. Management Science, 42(3), 389-403. Retrieved from

Minayo, M. C. S. (2000). O desafio do conhecimento: pesquisa qualitativa em saúde. São Paulo: Hucitec; Rio de Janeiro: Abrasco.

Nonaka, I., & Takeuchi, H. (1995). The Knowledge-creating Company: How Japanese Companies Create the Dynamics of Innovation. Oxford University Press, UK.

O’dell, C., & Grayson, C. J. (1998). If only we knew what we know: identification and transfer of internal best practices. California Management Review, 40(3), 154-174. Available from Business Source Complete, EBSCOhost.

O’heocha, C., Wang, X., & Conboy, K. (2012). The use of focus groups in complex and pressurised IS studies and evaluation using Klein & Myers principles for interpretive research. Information Systems Journal, 22, 235–256. doi: 10.1111/j.1365-2575.2011.00387.x

Porter, M. E. (1998). On Competition. Boston: Harvard Business School Press.

Romijn, H., & Albu, M. (2002). Innovation, networking and proximity: high technology firms in the UK. Regional Studies, 36 (1), 81–86. doi : 10.1080/00343400120099889

Saunders, M., Lewis, P., & Thornhill, A. (2009). Research methods for business students. England: Pearson Education Limited.

Sommerville, I (2004). Software Engineering. Essex, UK.

Teece, D. (2000). Strategies for managing knowledge assets: the role of firm structure and industrial context. Long Range Planning, 33(1), 35-54. doi: 10.1016/S0024-6301 (99) 00117-X

Tonet. H. C., & Paz, M. G. T. (2006). Um modelo para o compartilhamento de conhecimento no trabalho. Revista de Administração Contemporânea, 10 (2). Retrieved from

Vito, A., Garavello, A. C., & Schiuma, G. (1999). Knowledge transfer and interfirmrelationship in industrial districts: the role of the leader firm. Technovation, 19, 53-63. doi: 10.1016/S0166-4972(98)00078-9

Von Krogh, G. (2012). How does social software change knowledge management? Toward a strategic research agenda. Journal of Strategic Information Systems, 21, 154-164. doi: 10.1016/j.jsis.2012.04.003




How to Cite

Faraco, R. A., Mussi, C., & Angeloni, M. T. (2014). Social Networks and Knowledge Transfer in Technological Park Companies in Brazil. Journal of Technology Management & Innovation, 9(2), 172–186.



Case Studies

Similar Articles

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 > >> 

You may also start an advanced similarity search for this article.