How Do Managers Control Technology-Intensive Work?


  • Angelo Bernard Pinheiro Private Sector



Project Management, Control, Self-directed Teams, Project-Matrix Organization, PMBOK, Earned Value Analysis, Project Risk Assessment, Schedule Compression Analysis, Quality Function Deployment, Management Tools.


Technology pervades every aspect of the modern business enterprise and demands new strategies for work management. Advances in internet and computing technologies, the emergence of the “knowledge worker”, globalization, resource scarcity, and intense competition have led corporations to accomplish their strategic goals and objectives through the implementation of projects. Project success is assured by the effective use of financial and human resources, a project management (PM) framework backed by senior management, and controls spanning the PM spectrum of initiation; planning; implementation; monitoring, measurement, and control; and closing. As an essential function of management, ‘control’ may be accomplished through a PM Plan, a project-matrix organization, competent and motivated people, and appropriate management tools and techniques. A PM Plan conforming to the Project Management Body of Knowledge (PMBOK) framework incorporates controls for the key PM elements and, implemented properly, can assure project success


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Author Biography

Angelo Bernard Pinheiro, Private Sector

Angelo Pinheiro is a qualified Health, Environmental, and Safety (HES) professional with over 20 years experience in the upstream oil and gas industry. He earned a B.Tech. degree from Memorial University, Canada, and MS degree in Technology Management (safety management minor) from Texas A & M University-Commerce, USA. He is currently enrolled in the PhD program in Fire and Emergency Management at Oklahoma State University, USA. Mr. Pinheiro is a member of the Society of Petroleum Engineers (SPE), American Society of Safety Engineers (ASSE), and Project Management Institute. He holds the Certified Safety Professional (CSP), Canadian Registered Safety Professional (CRSP), and Certified Professional Environmental Auditor (CPEA) certifications and currently works for an oil and gas exploration and production organization in Houston, TX, as Senior Health, Environmental, and Safety Professional.


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How to Cite

Pinheiro, A. B. (2010). How Do Managers Control Technology-Intensive Work?. Journal of Technology Management & Innovation, 5(2), 1–12.



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