Journal of Technology Management & Innovation <p>JOTMI is a quarterly indexed electronic journal, refereed and edited by Business and Economy Faculty at Alberto Hurtado University. Its mission is to publish original and novel literature in the fields of technology management and innovation; putting emphasis in topics relevant in a global fashion, remarking in Latin-Ibero-America and the Caribbean. The objective of the journal is to analyze the impact that global technological change has on society and to disseminate the best management practices of companies and organizations.</p> Facultad de Economía y Negocios, Universidad Alberto Hurtado en-US Journal of Technology Management & Innovation 0718-2724 <p class="mceContentBody " dir="ltr"> </p> <!--<rdf:RDF xmlns="" xmlns:dc="" xmlns:rdf=""> <Work rdf:about=""><license rdf:resource="" ></license></Work><License rdf:about=""> <requires rdf:resource="" ></requires> <permits rdf:resource="" ></permits> <permits rdf:resource="" ></permits> <permits rdf:resource="" ></permits> <requires rdf:resource="" ></requires> </License> </rdf:RDF> --> The Use of Digital Financial Services and Business Performance Satisfaction in the Context of Female Entrepreneurship <p>The use of electronic resources to conduct payments in increasing. This scenario indicates the relevance of new studies to understand the determinants and the potential effects of Digital Financial Services (DFS) adoption. In this paper, we test the effect of DFS adoption on the satisfaction with business performance, considering a sample comprised of responses from entrepreneurs that are also mothers (mompreneurs). The database includes 177 questionnaires that presented complete responses for the items analyzed in this paper; these questionnaires were collected during the period from April, 2020 to June, 2020 (which involves the COVID-19 related crisis). Using confirmatory factor analysis and structural equation model, the main results suggest that attitude towards Information and Communication Technologies has a positive effect on DFS adoption. Moreover, the use of DFS presented a positive effect on the satisfaction with business performance, which means that the use of technologies to make electronic payments, to manage business bank account, and to provide electronic payment alternative for customers can improve the business performance satisfaction of women entrepreneurs.</p> Fernanda Francielle de Oliveira Malaquias Rodrigo Fernandes Malaquias Copyright (c) 2022 Fernanda Francielle de Oliveira Malaquias, Rodrigo Fernandes Malaquias 2022-10-30 2022-10-30 17 3 3 11 10.4067/S0718-27242022000300003 How To Bring the Work of a Science Park to Its Territory <p>Science parks have become useful instruments in transferring knowledge from universities to the industry. On the other hand, some studies have affirmed that technology transfer activities and results can be encouraged by geographical proximity between companies and university premises and people. If this is true, it would be useful to set up science park satellite sites near selected geographical areas. A few science parks have actually have done this. However, research in this field is scarce and anecdotic.</p> <p>We qualitatively explored this field, using the case of the University of Valencia’s Science Park. Our work provides and tests a methodology to help with the decision to set up a science park satellite site, consisting of three questions: why, what and how. Our work also highlights some key issues related to the viability of this kind of decision.</p> Jose M. Mateu Vicent Clemente-Ciscar Copyright (c) 2022 Jose M. Mateu, Vicent Clemente-Ciscar 2022-10-30 2022-10-30 17 3 12 24 10.4067/S0718-27242022000300012 Regional Innovation Policy in Latin America: Exploratory Analysis <p>Despite past failures related to industrial policy, most Latin American countries see the regional perspective as a viable alternative for innovation policy. This paper explores how regional innovation policy is implemented in some regions of Lain America. The study considers 14 regions located in 4 countries: Argentina, Colombia, Chile and Peru. The study analyzes the perceptions of experts about the policy instruments implemented in each region and the regional capacity to implement their own initiatives. The results show that different types of instruments are implemented; however, the capacity to implement regional policies differs among them, and the policy at national level could affect it. It is concluded that the regional innovation policy needs the political empowerment of local territories and the management of geographical and non-geographical aspects. Likewise, the technological aspect could be key when local territories have low political empowerment.</p> Arturo Alatrista Copyright (c) 2022 Arturo Alatrista 2022-10-30 2022-10-30 17 3 25 39 10.4067/S0718-27242022000300025 Structural Equation Modelling of Digital Transformation Process of Thailand Agriculture & Food Industry <p>The research objectives were to develop the digital transformation process measurement model and to study the correlation structure between the digital transformation process and firm outcomes. The population consisted of 466 agriculture &amp; food industry companies in Thailand. Data were collected by online questionnaire from an entrepreneur/chairman/executive of each company, and 224 responses were received. The data were analyzed by exploratory factor analysis, confirmatory factor analysis, and path analysis. The results showed that the newly developed digital transformation process was consistent with the empirical data and this results in 3 steps of the digital technology operation process which are (1) the internet of things (2) big data (3) the platform business model. In addition, the digital transformation process had a statistically significant positive influence on firm outcomes. The digital transformation process could be a guideline for the digital transformation of the agriculture &amp; food industry to be successful in the digital economy era.</p> Napatsaporn Niyawanont Copyright (c) 2022 Napatsaporn Niyawanont 2022-10-30 2022-10-30 17 3 40 51 10.4067/S0718-27242022000300040 The Impact of Member Participation and Innovation Ability on The Performance of The Cooperatives of Women’s Kartini In The District of Driyorejo, Gresik Regency <p>This study aims to analyze the effect of member participation on cooperative performance and the effect of cooperative innovation on performance. The population in this study were 355 cooperatives, and we sampled 71. The mechanical analysis used multiple regression analysis, F test, and t-test. The analytical results show that member participation and the ability to innovate simultaneously influence the cooperative’s performance. There are two criteria for participation, namely contribution participation, and incentive participation</p> Endang Muryani Alvien Gunawan Rachman Halim Yustiyawan Copyright (c) 2022 Alvien Gunawan 2022-10-30 2022-10-30 17 3 52 58 10.4067/S0718-27242022000300052 DINNP-U: A Design Process For Digital Innovation Platforms In Energy Sector Companies <p>This article proposes a process for digital innovation platforms in the energy sector called DINNPU The work methodology involves the documentary review of research in the field of innovation, transformation, and digital platforms capable of generating value and innovation to its ecosystem; in this way, a conceptual and theoretical basis was generated that allowed the formalization of the disciplines for the design of digital innovation platforms. Thus, the process proposed here, can be used in the development approach for these innovation platforms and can be instantiated for a specific domain in which case, the assets produced can be reused to generate a product from a family of domains. The main disciplines of this process are analysis, design and implementation of digital platforms. For the case study, an interview was conducted with a group of specialists in the ICT area of an energy company (Utilities), in order to understand the digitization process or current maturity of this company. Then it was validated whether the proposed model or design is applicable or should wait until the company achieves the necessary digital maturity. The contribution of this work is to propose a process for domain engineering, which allows to contribute with knowledge and experience, for digital innovation platforms in the energy industry, in an area quite incipient in the Chilean environment.</p> Rodolfo Canelón Camilo Peña Andres Salazar Copyright (c) 2022 Rodolfo Canelón 2022-10-30 2022-10-30 17 3 59 69 10.4067/S0718-27242022000300059 Industry 4.0 Evolutionary Framework: The Increasing Need to Include the Human Factor <p>Since 2011, when it appeared as a concept, Industry 4.0 has been expanding worldwide, impacting many organizations’ productivity, performance, and supply chain management, especially in some developed economies. Prior research in Industry 4.0 has focused mainly on the conceptualization, modeling, and technological and operative improvements in the supply chain. Based on a systematic literature review and considering the onset of the COVID-19 pandemic as a major milestone in the global industry, this study proposes a new framework, divided into three phases, for the analysis of the evolution of Industry 4.0, considering the importance of including the human factor as much as technology selection and change management. To achieve long-term business success, the implementation of Industry 4.0 must consider the human aspect, such as middle management leadership, the challenges of empowering the operator 4.0, and the well-being of workers. Moreover, Industry 4.0 could foster a more sustainable, inclusive, and diverse business.</p> Jorge Peña Percy Caruajulca Copyright (c) 2022 Jorge Peña, Percy Caruajulca 2022-10-30 2022-10-30 17 3 70 83 10.4067/S0718-27242022000300070 Relaciones Innovación - Tradición: Metodologías de Investigación de la Capacidad de Gestión de Alianzas Ambidiestras <p>The study on the management capacity of ambidextrous alliances, characterized by the development of interactions with other organizations, has increased in recent years and has become crucial in terms of administration because it allows creating, acquiring and sharing information, resources and knowledge for exploitation (tradition) and exploration (innovation) processes in the leadership process. This article reports on a systematic and narrative review of the literature that seeks to identify the independent, mediating, moderating and dependent variables, as well as the quantitative and qualitative methodologies present in research on ambidextrous alliances. As a result, a greater number of studies with mediating variables were found compared to the number of studies with moderating variables in terms of alliances and / or ambidexterity; It is evident that Europe is the continent where the most research is carried out, while the United States as a country registers the largest number of articles published in this regard. It is concluded that the most widely used mixed method for proposing a model with mediating variables on ambidextrous organizations is achieved through case studies. The types of variables and methodologies used in studies on ambidextrous alliance management capacity for decision making in future research are identified.</p> Olga-Vélez Bernal Gladis Cecilia Villegas-Aria Copyright (c) 2022 Olga-Vélez Bernal 2022-10-30 2022-10-30 17 3 84 99 10.4067/S0718-27242022000300084