A Multifold Perspective of Knowledge Sharing and Virtual Teams: The Development of An IMOI Model

Cynthia Senquiz-Diaz

Abstract


Knowledge has been recognized as an asset for the competitive advantage of organizations. Finding avenues for augmenting the organization’s value represents a continuous endeavor for managers. Although business tendencies emphasize the core role of teams in the development and implementation of knowledge management strategies, there is limited research on how virtual teams may contribute to the acquisition and distribution of knowledge through sharing dynamics. Accomplishing this shift in perspective requires comprehension of the necessary components leading to these opportunities in virtual teams. This review employs a systems thinking approach and develops an input-mediator-outcome-input (IMOI) model to guide the identification of the factors that organizations must possess to promote and facilitate knowledge-sharing strategies. By building this model based on a literature review from various fields, this study provides practitioners with a multidisciplinary scheme to strengthen the organizational structure and promote innovations based on the exploration and exploitation of this essential resource.

Keywords


knowledge; virtual teams; knowledge sharing; systems thinking; IMOI model

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References


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DOI: https://doi.org/10.4067/S0718-27242019000200088

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