Active Internationalization of Software Enterprises: Scale Development and Validation

  • Maurício Floriano Galimberti Department of Informatics and Statistics (INE), Federal University of Santa Catarina (UFSC), Campus Universitário Trindade, Cx.P. 476, Florianópolis
  • Andreia Zanella Department of Informatics and Statistics (INE), Federal University of Santa Catarina (UFSC), Campus Universitário Trindade, Cx.P. 476, Florianópolis
Keywords: active internationalization, small and medium-sized software enterprises, scale development, software SMEs, internationalization of software enterprises.


A 34-item scale was developed to measure the attributes that contribute to success in the active internationalization processes of small and medium enterprises of software. Data from 103 companies was analysed. The scale was developed and available online in 4 languages. Based on established scale development procedures, such as exploratory and confirmatory factorial analysis, a final version of the research scale was proposed, composed by 15 items grouped in 4 dimensions. Innovation, entrepreneurship, network, and foreign market knowledge appear to be important factors for the success in the active internationalization processes of small and medium enterprise of software. Reliability and validity measures were calculated in order to check the adequacy of the proposed model. Concluding remarks discuss theoretical and managerial implications with limitations and directions for future research.


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How to Cite
Galimberti, M. F., & Zanella, A. (2019). Active Internationalization of Software Enterprises: Scale Development and Validation. Journal of Technology Management & Innovation, 14(2), 3-13.
Research Articles