Impacto de TI en las pequeñas y medianas empresas ¿es su efecto moderado por la intensidad de uso de TI de la industria?


  • Rodrigo Oliva Universidad de Atacama
  • Karina Carvajal Universidad de Atacama
  • Alejandro Cataldo Universidad de Talca



Information technology, SMEs, IT impact, Organizational performance, Clustering


Title: IT impact on small and medium enterprises ¿is its effect moderate by intensity of IT use of industry?

This article aims to demonstrate that the impact of information technology (IT), on organizational performance of small and medium enterprises (SMEs), varies according to the intensity level of IT use of industry. For this we use microdata from the Second Longitudinal Survey of Business (ELE2), through which we established variables of intensity of IT use and organizational performance. Then, using X-Means we define indicators of intensity of IT use in SMEs and industries. The results showed that the intensity of IT use has positive effects on SMEs. Also, prove that the effects of the intensity of transactional IT use on performance, varies according to level of IT use of industry.


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Author Biography

Rodrigo Oliva, Universidad de Atacama

Departamento de Ingeniería Informática y Ciencias de la Computación


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How to Cite

Oliva, R., Carvajal, K., & Cataldo, A. (2018). Impacto de TI en las pequeñas y medianas empresas ¿es su efecto moderado por la intensidad de uso de TI de la industria?. Journal of Technology Management & Innovation, 13(2), 82–93.



Research Articles