The impact of intellectual capital on performance in Brazilian companies

Authors

  • Clarissa Gracioli Camfield Instituto Federal de Educação, Ciência e Tecnologia do Rio Grande do Sul (IFRS)- Campus Bento Gonçalves e Universidade do Vale do Rio dos Sinos (UNISINOS) http://orcid.org/0000-0002-2978-4086
  • Cíntia Paese Giacomello Universidade de Caxias do Sul - UCS
  • Miguel Afonso Sellitto Universidade do Vale do Rio dos Sinos- UNISINOS http://orcid.org/0000-0002-8561-9085

DOI:

https://doi.org/10.4067/S0718-27242018000200023

Keywords:

human capital, client capital, structural capital, quality, performance.

Abstract

The objective of this article is to analyze comparatively the importance of intellectual capital and the impact of intellectual capital on the performance of Brazilian companies awarded the Rio Grande do Sul Quality Award in 2004 and 2017. A sample of 72% of the Brazilian companies that received this Quality Award of the Gaucho Quality and Productivity Program in 2004 and 70.5% in 2017 were investigated. It can be affirmed that intellectual capital continues to be an essential asset, but during this period there have been some changes concerning the level of presence and importance among the elements that compose it. Regarding the changes in the influence of intellectual capital on organizational performance between 2004 and 2017, the results showed that intellectual capital, through human, structural and client capital, practically still has the same level of influence on organizational performance.

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Published

2018-08-02

How to Cite

Camfield, C. G., Giacomello, C. P., & Sellitto, M. A. (2018). The impact of intellectual capital on performance in Brazilian companies. Journal of Technology Management & Innovation, 13(2), 23–32. https://doi.org/10.4067/S0718-27242018000200023

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Research Articles