Diversity and its Impact on Organizational Performance: The Influence of Diversity Constructions on Expectations and Outcomes


  • Starlene M. Simons University of Maryland University college
  • Kimberly N. Rowland




diversity, social diversity, functional diversity, innovation, performance, diversity management


Diversity and diverse integration viewpoints into organizations are pertinent in a world of shifting demographic patterns and work practices. The challenge of implementing diversity in organizations is increased by the lack of clarification regarding the difference between functional and social diversity in the literature, which results in a lack of differentiation in organizational policies. This lack of clarification is reflected in theoretical research regarding diversity in the workforce and in pragmatic research regarding diversity. This research thematically analyzes the definitions of diversity in management literature to determine whether this differentiation is made in theoretical or practical discussions of diversity management.


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Author Biography

Starlene M. Simons, University of Maryland University college

Starlene M. Simons is a Management and Program Analyst and Contracting Officer Technical Representative for the Office of Financial Stability, U.S. Department of the Treasury where she managed TARP legal contracts totaling $200 million. Prior to her employment with the federal government, Starlene worked in the legal field for over 20 years performing the roles of medical paralegal, paralegal manager, and administrative manager. She achieved her Bachelor Degree in Business, Management and Economics from Empire State College, Master Degree in Management with a specialization in Project Management, Master of Business Administration at the University of Maryland University College, and Doctor of Management at the University of Maryland University College.


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How to Cite

Simons, S. M., & Rowland, K. N. (2011). Diversity and its Impact on Organizational Performance: The Influence of Diversity Constructions on Expectations and Outcomes. Journal of Technology Management & Innovation, 6(3), 171–183. https://doi.org/10.4067/S0718-27242011000300013



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