The Balanced Scorecard: Innovative Performance Measurement and Management Control System

Ondrej Zizlavsky

Abstract


The paper presents an overview of studies that have described the emergence of innovative performance measurement systems. It is dedicated to the issue of potential implementation of Balanced Scorecard as a strategic management control system in Czech small and medium-sized enterprises. The framework is based on literature review and analysis about traditional management control systems, their pros and cons, and modern methods of performance measurement, such as Balanced Scorecard. Numerous publications discuss its potential advantages and recommend its implementation. On the other hand, there exist huge limitations for small and medium-sized enterprises, such as time, organization and money. Benefits resulting from successful Balanced Scorecard implementation must overweigh the costs of designing, implementing, and using it. Therefore, the paper is supposed to motivate researchers to conduct more large scale studies in the area of innovative performance measurement systems implementation in different business sector and areas.

Keywords


balanced scorecard; performance measurement; management control; innovation; innovation management; innovative potential; research and development; small and medium-sized enterprises; literature analysis; Czech Republic.

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References


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DOI: http://dx.doi.org/10.4067/S0718-27242014000300016



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