Chang, Hung-Fan, Ph.D. student, Institute of Management of Technology, National Chiao Tung University. 1001 University Road, Hsinchu City 300,Taiwan. TEL: +886-3-5712121, E-mail: [email protected], Taiwan, Province of China
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Journal of Technology Management & Innovation Vol. 6 No. 3 (2011) - Research Articles
Applying Importance-Performance Analysis as a Service Quality Measure in Food Service Industry
Abstract PDF [en]