Kachba, Yslene Rocha, André Mathias Plath, Marcelo Gitirana Ferreira, and Fernando Antonio Forcellini. “Alignment of Quality Management in SMEs With the Market Performance”. Journal of Technology Management & Innovation 7, no. 4 (December 19, 2012): 103–111. Accessed April 19, 2024. https://www.jotmi.org/index.php/GT/article/view/art286.