Araujo, Nelma Camelo, and Alexandro Oto Hanefeld. “Serviço Brasileiro De Resposta Técnica – SBRT”. Journal of Technology Management and Innovation 1, no. 4 (October 27, 2006): 131–138. Accessed June 11, 2026. https://www.jotmi.org/index.php/GT/article/view/cas3.