Guarnieri, P., D. de J. S. Dutra, R. N. Pagani, K. Hatakeyama, and L. A. Pilatti. “Obtaining Competitiveness Through Reverse Logistics: A Case Study in a Wood Industry”. Journal of Technology Management & Innovation, vol. 1, no. 4, Oct. 2006, pp. 121-30, https://www.jotmi.org/index.php/GT/article/view/cas2.