HONARPOUR, Amir; JUSOH, Ahmad; MD NOR, Khalil. Knowledge Management, Total Quality Management and Innovation: A New Look. Journal of Technology Management & Innovation, Santiago, Chile, v. 7, n. 3, p. 22–31, 2012. DOI: 10.4067/S0718-27242012000300003. Disponível em: https://www.jotmi.org/index.php/GT/article/view/art263. Acesso em: 28 may. 2024.