HONARPOUR, A.; JUSOH, A.; MD NOR, K. Knowledge Management, Total Quality Management and Innovation: A New Look. Journal of Technology Management & Innovation, Santiago, Chile, v. 7, n. 3, p. 22–31, 2012. DOI: 10.4067/S0718-27242012000300003. Disponível em: https://www.jotmi.org/index.php/GT/article/view/art263. Acesso em: 19 apr. 2024.