SAMPAIO, J. G.; BORSCHIVER, S. Analysis of Patent Examination Effort Distribution based on the Queuing Theory. Journal of Technology Management & Innovation, Santiago, Chile, v. 3, n. 4, p. 1–16, 2008. DOI: 10.4067/S0718-27242008000200001. Disponível em: https://www.jotmi.org/index.php/GT/article/view/art93. Acesso em: 25 apr. 2024.