GRUTZMANN, Andre; MACEDO, Fernanda Maria Felício; ZAMBALDE, André Luiz. Knowledge Management and Innovation: The Role of Virtual Social Networks in Innovative Consumer Behavior. Journal of Technology Management and Innovation, Santiago, Chile, v. 8, p. 209–220, 2013. DOI: 10.4067/S0718-27242013000300073. Disponível em: https://www.jotmi.org/index.php/GT/article/view/1225. Acesso em: 16 jun. 2026.