DE OLIVEIRA MALAQUIAS, Fernanda Francielle; DA SILVA JÚNIOR, Romes Jorge. Smartphone Users’ Satisfaction and Regional Aspects: Factors that Emerge from Online Reviews . Journal of Technology Management and Innovation, Santiago, Chile, v. 15, n. 1, p. 3–14, 2020. DOI: 10.4067/S0718-27242020000100003. Disponível em: https://www.jotmi.org/index.php/GT/article/view/3341. Acesso em: 12 jun. 2026.