, Ph.D. student, Institute of Management of Technology, National Chiao Tung University. 1001 University Road, Hsinchu City 300,Taiwan. TEL: +886-3-5712121, E-mail: [email protected], Taiwan, Province of China

• Journal of Technology Management & Innovation Vol. 6 No. 3 (2011) - Research Articles
  Applying Importance-Performance Analysis as a Service Quality Measure in Food Service Industry
  Abstract  PDF [en]