User’s Perspective of Electronic Government Adoption in Brazil

Gustavo Hermínio Salati Marcondes de Moraes, Fernando de Souza Meirelles

Abstract


The objective of this work was to study which factors influence the use of e-government in Brazil, focusing on investigating government computerization initiatives of fiscal control mechanisms, through a study on the Nota Fiscal Paulista program. We interviewed approximately 3,500 citizens who have used the program, in 11 cities in the State of São Paulo. Of this total, 715 responses were considered valid. We used a quantitative methodology for the development of this research, through the multivariate analysis technique of structural equation modeling. The study presented a robust model with a high explanatory power, in which the influencing factors are: Perceived Benefit; Perceived Ease of Use; Social Influence; Perceived Security; Trust in the Government and Habit.

Keywords


e-Government; technology adoption; information technology; Brazil.

Full Text:

PDF


DOI: http://dx.doi.org/10.4067/S0718-27242017000200001



Copyright (c) 2017 Facultad de Economía y Negocios, Universidad Alberto Hurtado

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

2017 © Universidad Alberto Hurtado - Facultad de Economía y Negocios. 
Erasmo Escala 1835 - Santiago, Chile.
Economic Analysis Review | Observatorio Económico | Gestión y Tendencias 

Journal Supported by Chimera Innova Group