Implementing Automotive Telematics for Fleet Insurance

Authors

  • Marika Azzopardi Department of Banking and Finance, Faculty of Economics, Management and Finance, Old Humanities B, University of Malta, Msida, Malta MSD 2080
  • Dominic Cortis Department of Mathematics, University of Leicester, University Road, Leicester, United Kingdom, LE1 7RH

DOI:

https://doi.org/10.4067/S0718-27242013000500006

Keywords:

Telematics-Based Insurance, fleet management, risk management, motor insurance, technology adoption, Usage-Based Insurance

Abstract

The advantages of Usage-Based Insurance for automotive covers over conventional rating methods have been discussed in literature for over four decades. Notwithstanding their adoption in insurance markets has been slow. This paper seeks to establish the viability of introducing fleet Telematics-Based Insurance by investigating the perceptions of insurance operators, tracking service providers and corporate fleet owners. At its core, the study involves a SWOT-analysis to appraise Telematics-Based Insurance against conventional premium rating systems. Twenty five key stakeholders in Malta, a country with an insurance industry that represents others in microcosm, were interviewed to develop our analysis. We assert that local insurers have interests in such insurance schemes as enhanced fleet management and monitoring translate into an improved insurance risk. The findings presented here have implications for all stakeholders as we argue that telematics enhance fleet management, TBI improves risk management for insurers and adoption of this technology is dependent on telematics providers increasing the perceived control by insurers over managing this technology.

Downloads

Download data is not yet available.

References

Aviva.co.uk. (2012). Aviva calls on motorists to sign up to test new pay-how-you-drive motor insurance. Retrieved from http://www.aviva.co.uk/media-centre/story/16984/aviva-calls-on-motorists-to-sign-up-to-test-new-pa/.

Bolderdijk, J., Knockaert, J., Steg, E. M., & Verhof, E. T. (2011). Effects of pay-as-you-drive vehicle insurance on young drivers’ speed choice: Results of a Dutch field experiment. Accident Analysis & Prevention , 43 (3), 1181-1186. doi: 10.1016/j.aap.2010.12.032

Bomberg, M., Baker, R. T., & Goodin, G. (2009, October). Mileage-based user fees: Defining a path toward Implementation Phase 2: An assessment of technology issues. University Transportation Center for Mobility (UTCM), Washington DC. Retrieved from http://utcm.tamu.edu/publications/final_reports/Goodin_inst_09-39-07.pdf

Booth, G., Giles, P., Jessett, R., Karsten, H., Rowlandson, W., Sanders, M., et al. (1977). Experience rating. General Insurance Convention 1977. Institute of Actuaries, London. Retrieved from http://www.actuaries.org.uk/research-and-resources/documents/experience-rating

Bordoff, J. E., & Noel, P. J. (2008). Pay-as-you-drive auto insurance: A simple way to reduce driving-related harms and increase equity. Hamilton Project Discussion Paper. The Brookings Institution, Washington DC. Retrieved from http://www.brookings.edu/research/papers/2008/07/payd-bordoffnoel

Brown, R. L., & Gottlieb, L. R. (2007). Introduction to ratemaking and loss reserving for property and casualty insurance. Actex Publications, Winsted, CT.

Bühlmann, H., & Gisler, A. (2005). A course in credibility theory and its applications. Springer, Berlin. doi: 10.1007/3-540-29273-X

Coroama, V., & Höckl, N. (2004). Pervasive insurance markets and their consequences. The 2nd International Conference on Pervasive Computing. Vienna. Retrieved from http://vs.inf.ethz.ch/publ/papers/coroama_sustainable.pdf

Council Directive 93/23/EEC of 10 May 1993 on investment services in the securities. European Council, Brussels.

Craig, S. C. (2010). Vehicle telematics: Risk management at every turn. Risk Management , 57 (5), 39-40. Retrieved from http://www.rmmagazine.com/2010/06/01/vehicle-telematics-risk-management-at-every-turn/

Cross, M. (2008). Practical pricing for commercial lines: An introduction. General Insurance Pricing Seminar. The Actuarial Profession, London. Retrieved from http://www.actuaries.org.uk/research-and-resources/documents/practical-pricing-commercial-lines-introduction-handouts

Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly , 319-340. doi: 10.2307/249008

Edlin, A. S. (2003). Per-Mile premiums for auto insurance. In J. E. Stiglitz, & R. Arnott, Economics for an Imperfect World: Essays in Honor of Joseph E. Stiglitz (pp. 53-82). MIT Press, California. Retrieved from http://works.bepress.com/aaron_edlin/28

EMCC (2011) United Kingdom: Tesco case study report. European Monitoring Centre on Change, Dublin. Retrieved from http://www.eurofound.europa.eu/emcc/labourmarket/greening/cases/tescouk.htm

Ernst & Young. (2013). The quest for telematics 4.0. Ernst & Young. Retrieved from http://www.ey.com/Publication/vwLUAssets/The_quest_for_Telematics_4.0/$File/The_quest_for_Telematics_4_0.pdf

European Commission (2012) eCall: Time saved = lives saved. Retrieved from http://ec.europa.eu/digital-agenda/ecall-time-saved-lives-saved

Fincham, W. F., Lambourn, R. F., & Kast, A. (1995). The use of high resolution accident data recorder in the field. Institute for Road Safety Research (SWOV) , 104 (1), 627-638. doi: 10.4271/950351

Gupta, S., & Xu, H. (2010). Examining the relative influence of risk and control on intention to adopt risky technologies. Journal of Technology Management and Innovation , 5 (4), 22-37. doi: 10.4067/S0718-27242010000400003

Hultkrantz, L., Nilsson, J.-E., & Arvidsson, S. (2012). Voluntary internalization of speeding externalities with vehicle insurance. Transportation Research Part A: Policy and Practice, 46(6), 926-937. doi: 10.1016/j.tra.2012.02.011

Hundstad, L., Bernstein, R., & Turem, J. S. (1994). Impact analysis of weighting auto rating factors to comply with Proposition 103. California Department of Insurance, California.

Insurance Europe. (2013). Statistics N°46: European insurance in figures. Insurance Europe, Brussels.

Ippisch, T. (2010, November). Telematics data in motor insurance: Creating value by understanding the impact of accidents on vehicle use. Doctor Oeconomiae Dissertation. University of St. Gallen. Retrieved from http://www1.unisg.ch/www/edis.nsf/wwwDisplayIdentifier/3829/$FILE/dis3829.pdf

Iqbal, M. U., & Lim, S. (2006). A privacy preserving GPS-based pay-as-you-drive insurance scheme. IGNSS Symposium 2006. International Global Navigation Satellite Systems Society, Queensland. Retrieved from http://www.gmat.unsw.edu.au/snap/publications/usman&lim2006a.pdf

Iqbal, M. U., & Lim, S. (2008). A survey on users' willingness-to-pay for privacy in mobility pricing systems. International Journal of Liability and Scientific Enquiry , 1 (3), 306-317. doi: 10.1504/IJLSE.2008.017700

Koning, R.H., & van Velzen, B. (2009). Betting exchanges: The future of sports betting? International Journal of Sport Finance, 4(1), 42-62.

Kotler, P., & Armstrong, G. (2010). Principles of marketing (13th ed.). (M. Sabella, Ed.) Pearson Prentice Hall, New Jersey.

Kumar, R. (2005). Research methodology: A step by step guide for beginners (2nd ed.). SAGE, Thousand Oak, California.

Lahrmann, H., Agerholm, N., Tradisauskas, N., Næss, T., Juhl, J., & Harms, L. (2012). Pay as you speed, ISA with incentives for not speeding: A Case of test driver recruitment. Accident Analysis and Prevention , 48, 10-16. doi: 10.1016/j.aap.2011.03.014

Leefeldt, E. (2011, April 11). Can high gas prices force down car insurance rates? Retrieved from http://www.insure.com/car-insurance/gas-prices-and-car-insurance-rates.html?WT.qs_osrc=fxb

Lindberg, G., Hultkrantz, L., Nilsson, J.-E., & Thomas, F. (2005). Pay-as-you-speed: Two field experiments on controlling adverse selection and moral hazard in traffic insurance. Retrieved from http://karlan.yale.edu/fieldexperiments/papers/00170.pdf

Litman, T. (2012, December 10). Distance-based vehicle insurance. 14. Victoria Transport Policy Institute. Retrieved from http://www.vtpi.org/dbvi.pdf

Michaelides, N., Brown, P., Chacko, F., Graham, M., Haynes, J., Hindley, D., et al. (1997). The premium rating of commercial risks. 1997 General Insurance Convention (pp. 397 - 491). The Actuarial Profession, London. Retrieved from http://www.actuaries.org.uk/research-and-resources/documents/premium-rating-commercial-risks

Nora, S. & Minc, A. (1978). L’informatisation de la Societe. La Documentations Francaise, Paris.

NSO. (2012). Malta in figures 2012. NSO, Valletta, Malta. Retrieved from http://www.nso.gov.mt/statdoc/document_view.aspx?id=3376

Ordinance XXVI of 2001 (2003) Chapter 440, Data Protection Act, GM, Malta. Retrieved from http://ec.europa.eu/justice/policies/privacy/docs/implementation/malta_en.pdf

Nichols, G. (2012, December 16). The role of feedback systems in fleet telematics. Retrieved from http://analysis.telematicsupdate.com/fleet-and-asset-management/role-feedback-systems-fleet-telematics

Piercy, N., & Giles, W. (1989). Making SWOT analysis work. Marketing Intelligence & Planning, 7 (5), 5-7. doi: 10.1108/EUM0000000001042

Piquet, J. (2000). Experience rating through heterogeneous models. In G. Dionne, Handbook of Insurance. Springer Netherlands, Amsterdam. pp. 459-500. doi: 10.1007/978-94-010-0642-2_14

Privat, L. (2012, July 12). Progressive: 900,000+ drivers with telematics-based insurance. Retrieved from http://www.gpsbusinessnews.com/Progressive-900000-Drivers-with-Telematics-based-Insurance_a3746.html

Reclus, F., & Drouard, K. (2009). Geofencing for fleet and freight management. 9th International Conference onf Intelligent Transport Systems. doi: 10.1109/ITST.2009.5399328

Rizzo, A., & Kim, G. J. (2005). A SWOT analysis of the field of virtual reality rehabilitation and therapy. Presence: Teleoperators and Virtual Environments, 14 (2), 119-146. doi: 10.1162/1054746053967094

SBD. (2012). 2025 Every car connected: Forecasting the growth and opportunity. GSMA, London. Retrieved from http://www.gsma.com/connectedliving/gsma-2025-every-car-connected-forecasting-the-growth-and-opportunity/

Thompson, A. A., Strickland, A. J., & Thompson, J. (1999). Strategic management. McGraw-Hill, New Jersey. doi: 10.1036/007249395X

Vickrey, W. (1968). Automobile accidents, tort law, externalities, and insurance: An economist’s critique. Law and Contemporary Problems , 33 (3), 464-487. Retrieved from http://scholarship.law.duke.edu/lcp/vol33/iss3/3

Wenzel, T. (1995). Analysis of national pay-as-you-drive insurance systems and other variable driving charges. Energy Analysis Program. Energy & Environment Division - Lawrence Berkeley Laboratory, University of California, Berkeley. Retrieved from http://energy.lbl.gov/ea/teepa/pdf/lbl-37321.pdf

Wouters, P. I., & John, M. B. (2000). Traffic accident reduction by monitoring driver behaviour with in-car data recorders. Accident Analysis & Prevention , 32 (5), 643-650. doi: 10.1016/S0001-4575(99)00095-0

Downloads

Published

2013-12-18

How to Cite

Azzopardi, M., & Cortis, D. (2013). Implementing Automotive Telematics for Fleet Insurance. Journal of Technology Management & Innovation, 8(4), 59–67. https://doi.org/10.4067/S0718-27242013000500006

Issue

Section

Research Articles